Terms and Conditions
Last updated 15th September 2023
Alpine Tones Illustration is a trading name of Alpine Tones GmbH. Alpine Tones GmbH is referred to as “we”, “us”, or “our” throughout these Terms and Conditions.
Contact
This website is operated by Alpine Tones GmbH, registered in Switzerland. Our contact email address is victoria@alpinetonesillustration.com
Overview & Applicable Law
By accessing this website you are agreeing to be bound by these Terms and Conditions, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
Please read these Terms and Conditions carefully before accessing or using our website.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms and Conditions.
The use of our website as well as these Terms and Conditions and any separate agreements whereby we provide you products or services shall be governed by and construed in accordance with the law in Switzerland.
We try to avoid any dispute, so we deal with complaints in the following way: If a dispute occurs customers should contact us to find a solution. We will respond with an appropriate solution as soon as possible.
Copyright
All content on this website, including logos, photos, images, videos, words and other data, belong to us, and are protected by copyright law unless otherwise stated. No content may be copied or used without any prior written agreement. If you would like to use any content on this site, please get in contact to discuss a collaboration and official permission.
If you are purchasing a pet portrait, please read these additional terms and conditions:
Online Tutorials and Courses
All content in online tutorials and courses, including pdfs, videos, images, words and other data, belong to us, and are protected by copyright law unless otherwise stated. They are intended for personal use and no content may be shared, copied, used or sold. These are hosted on the online platform, Thrivecart. Please see Third-Party Links, Services and Tools below.
General Terms & Disclaimer
You must be of legal age in your country, state, or province of residence in order to agree to these Terms and Conditions, and cannot enter into an agreement with us to buy any product or service through our website or business unless you are of legal age.
We reserve the right to refuse service to anyone for any reason at any time.
In no event shall we be liable for any for any direct or indirect damages which arise as a result of the use of or inability to use this website, any linked website, the services of this website, or any products or services bought or received from us.
All products and services delivered to you from us are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
Accuracy, Errors & Omissions
We cannot ensure, and are not responsible for the accuracy, reliability or completeness of any information made available on this website. We may change the information and opinions on this website at any time without notice. The user of this content assumes all risks of their use. We also remind you, this website may contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability.
We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on this website (or any platform used by us) is inaccurate at any time without prior notice (including after you have submitted your order).
Sales, Payments, Delivery & Returns
Please see our Delivery and Shipping policy for all terms related to sales, payments, delivery, shipping, exchanges, returns and cancellations.
By agreeing to these Terms and Conditions, you are also agreeing to our Delivery and Shipping policy.
Third-Party Links, Services & Tools
We are not responsible and accept no liability for examining, reviewing or evaluating the content or accuracy of any third-party links on this site. The inclusion of any link does not imply endorsement by us. Use of any such linked website is at the user’s own risk. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. This includes use of payment software on this site. The site uses Stripe software for payments. This site also uses Google Analytics. Further information on Google Analytics can be read in our Privacy Policy. Tutorials and courses are hosted on Thrivecart. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
User comments, feedback & other submissions
If, at our request, you send certain specific submissions (e.g. giveaway entries, feedback or testimonials) or without a request from us you send creative ideas, suggestions, feedback, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium, and on any platform we use, any comments that you forward to us. We are and shall be under no obligation, to maintain any comments in confidence, to pay compensation for any comments, or to respond to any comments.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain false, unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of our website, our business or any related websites business. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Personal Information
Your submission of personal information through the website is governed by our Privacy Policy. By agreeing to these Terms and Conditions you also agree to our Privacy Policy.
For any enquiries or complaints regarding data privacy, please email: victoria@alpinetonesillustration.com
Changes & Modifications
We may revise these Terms and Conditions at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms and Conditions. You can review the most current version of the Terms and Conditions at any time at this page. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following any changes to these Terms and Conditions constitutes acceptance of those changes.